Customer case studies
Le Groupe Seb France optimise sa relation client et déploie Akio dans toutes les marques du groupe. AGRICA retains AKIO to manage its inbound emails ADL Partner faces its inbound emails thanks to Akio Mail Center VIRGIN MOBILE’s efficient Quality of Service thanks to Akio Mail Center The RATP takes care of its internet user customer relationships thanks to Akio Mail Center

All customer case studies

Akio rss

AKIO deploys its solution in Rail Europe Continental

January 2008

AKIO deploys its solution at Rail Europe Continentale ; the SNCF(the French national rail operator) subsidiary chose AKIO software to manage its customer relationship via internet.

The configuration includes a dozen of logins, that shall enable to manage inbound emails coming from part of Rail Europe' european clients. It will be hosted in Brussels, where Rail Europe headquarters is based.

Rail Europe Continentale is a wholly owned subsidiary of the SNCF ; it is responsible for the marketing and distributing of SNCF international rail products in continental Europe : Benelux, Italy, Spain, Switzerland, Germany, Scandinavia and Russia.

News

Tribune

AKIO annonce le lancement immédiat d’une offre dédiée aux Web marchands.

Cette offre est une réponse opérationnelle à la loi Châtel qui frappe le secteur du e-commerce et l’oblige à repenser son mode de gestion de la relation client en s’appuyant sur des outils générateurs de productivité, notamment au niveau du traitement des demandes clients entrantes.