Customer case studies
Le Groupe Seb France optimise sa relation client et déploie Akio dans toutes les marques du groupe. AGRICA retains AKIO to manage its inbound emails ADL Partner faces its inbound emails thanks to Akio Mail Center VIRGIN MOBILE’s efficient Quality of Service thanks to Akio Mail Center The RATP takes care of its internet user customer relationships thanks to Akio Mail Center

All customer case studies

Akio rss

SeCA 2008 : Come and meet us on stand E17 between April 1, 2 & 3 !

March 2008

SeCA 2008 : Come and meet us on stand E17 between April 1, 2 & 3 !

AKIO will be at the SECA trade show, taking place in Porte de Versailles in Paris on April 1, 2 & 3, 2008.

This will be the opportunity to discover AKIO Mail Center, our leading incoming email management solution as well as Akio e-Contact Center, our integrated multi-channel contact solution dedicated to Customer Interaction.
Get a 360 ° view over your Customer Interaction channels (Email, Web SelfService, Chat, SMS, Fax, mail...) with an all-in-one solution and ensure a reliable, high quality Customer Service to all your customers.

News

Tribune

AKIO annonce le lancement immédiat d’une offre dédiée aux Web marchands.

Cette offre est une réponse opérationnelle à la loi Châtel qui frappe le secteur du e-commerce et l’oblige à repenser son mode de gestion de la relation client en s’appuyant sur des outils générateurs de productivité, notamment au niveau du traitement des demandes clients entrantes.