Customer case studies
AGRICA retains AKIO to manage its inbound emails ADL Partner faces its inbound emails thanks to Akio Mail Center VIRGIN MOBILE’s efficient Quality of Service thanks to Akio Mail Center The RATP takes care of its internet user customer relationships thanks to Akio Mail Center Emails processing in Viamichelin : a continuous improvement of quality of Service

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Customers

Since 2000, Akio has been the French leader in multi-channel contacts management solutions. Akio’s software solutions can fit any business, independent of its size or activity.

With well over a hundred and forty clients and a thousand end users - both within small to medium companies and large corporations - our solutions are deployed in any line of business in France and internationally.

« We gained in quality of response and in productivity thanks to Akio Mail Center.»
Sally Crookes, Customer Service Manager - MV4Parunion.

« The pragmatism of Akio team is a fundamental and comforting point. »
Gabriel Swaels, Mail Order Dept manager - Damart

« The statistics show that average response time to emails has been reduced from 48 hours to only 4 hours. »
Joseph Gleeson, Customer Service Manager – OctopusTravel UK

Customers

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Customer case studies

Tribune

AKIO annonce le lancement immédiat d’une offre dédiée aux Web marchands.

Cette offre est une réponse opérationnelle à la loi Châtel qui frappe le secteur du e-commerce et l’oblige à repenser son mode de gestion de la relation client en s’appuyant sur des outils générateurs de productivité, notamment au niveau du traitement des demandes clients entrantes.