Customer case studies
AGRICA retains AKIO to manage its inbound emails ADL Partner faces its inbound emails thanks to Akio Mail Center VIRGIN MOBILE’s efficient Quality of Service thanks to Akio Mail Center The RATP takes care of its internet user customer relationships thanks to Akio Mail Center Emails processing in Viamichelin : a continuous improvement of quality of Service

All customer case studies

Hosting

Customized solutions

Akio provides the freedom and flexibility to choose the hosting solution that best fits the clients’ needs and constraints while respecting its clients’ technical orientation: Akio hosting, internal hosting, ASP mode, hosting by a supplier, and so on. Each and every case is critically studied for each client in order to deliver the best solution.

ASP mode : Caisse des Dépôts, ANPE, Préviade Mutouest, Domofinance …

Solution hosted by client : Leroy Merlin, Mairie de Paris, Debitel, Symphonis, RATP…

Solution hosted by a supplier : Darty, Octopus Travel, QSS…

Solution hosted by Akio : EDF, ATPC, DoLabs, Omer Telecom…

Services

Specific services

Implementation process

Training

Maintenance

Hosting

Tribune

AKIO annonce le lancement immédiat d’une offre dédiée aux Web marchands.

Cette offre est une réponse opérationnelle à la loi Châtel qui frappe le secteur du e-commerce et l’oblige à repenser son mode de gestion de la relation client en s’appuyant sur des outils générateurs de productivité, notamment au niveau du traitement des demandes clients entrantes.