Customer case studies
AGRICA retains AKIO to manage its inbound emails ADL Partner faces its inbound emails thanks to Akio Mail Center VIRGIN MOBILE’s efficient Quality of Service thanks to Akio Mail Center The RATP takes care of its internet user customer relationships thanks to Akio Mail Center Emails processing in Viamichelin : a continuous improvement of quality of Service

All customer case studies

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Flash News

Octobre 2008

Prizee, numéro un des jeux en ligne, retient Akio pour optimiser la gestion de ses emails entrants.

Septembre 2008

AKIO interviendra le 24 septembre prochain lors du salon e-commerce sur le thème " Gestion des interactions clients : votre site marchand en ligne de mire", accompagné du témoignage de son client, Voyages-sncf.com.

July 2008

Phone Marketing Communication, a subsidiary of Team Partners group, has decided to implement Akio Mail Center in its Contact Center.

June 2008

OneDirect, a European leader in distant and online selling of professional telephony equipment, manages its customer incoming emails and chat interactions with Akio Interaction Center.

June 2008

AKIO will take part in the "CRM Mornings" event organised by Business & Decision on Thursday June 5, 2008 and will discuss the topic "How to optimise customer interaction management within a multichannel environment" with its customer NM Medical .

Tribune

AKIO annonce le lancement immédiat d’une offre dédiée aux Web marchands.

Cette offre est une réponse opérationnelle à la loi Châtel qui frappe le secteur du e-commerce et l’oblige à repenser son mode de gestion de la relation client en s’appuyant sur des outils générateurs de productivité, notamment au niveau du traitement des demandes clients entrantes.