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Akio Interaction Center

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  • Akio Mail Center
  • Akio Chat Center
  • Akio Web CallBack
  • Akio Web Phone
  • Akio Web SelfService

Phone Marketing Communication, has decided to implement Akio

PMC has chosen AKIO solutions to process the incoming emails of its large French media clients, as part of reviewing its Customer Relationship strategy. The implementation of Akio Mail Center, in an ASP mode, enables a significant increase in productivity as well as a better Quality of Service for the end customer.

Thanks to Akio Mail Center, PMC will be able to manage its 500 daily incoming emails within the timeframe set by Quality Control. Features of this solution such as tracking of the emails and responses as well as advanced statistics, also ensure the success of the new Customer Relationship strategy applied by PMC.

PMC (Phone Marketing Communication) is an outsoucer specialised in the management of media subscriptions in France - Subsidiary of Team Partners group

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