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PROMOD has chosen the ASP AKIO offer

PROMOD, which is a leading brand in designing and marketing ready-to-wear clothes and accessories for women, has chosen the ASP AKIO offer in order to centralize and manage all the incoming emails from its different European websites. Thanks to AKIO software, PROMOD can adapt its incoming email enquiries management process According to its geographical organisation as well as languages and skills.

The main objective for the PROMOD brand is to ensure a quick, efficient management and follow-up of customer incoming enquiries, as well as developing a sense of collaborative work among the agents answering these enquiries.

AKIO also provides PROMOD with a (customised/standard?) inbound calls qualification form fully integrated to Akio Mail Center.

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